
Blog
Insights and practical applications from the FlexPoint Consulting team around business transformation, technology modernization, process optimization, and more.
Silence in Discovery
What is one of the most important elements of a discovery session? Keen insights? Not quite. A bingo on the consulting jargon card? Nope. Kim Ehrman argues that it is silence, so we can give space for everyone to think and truly learn from the discussion.
Facets of Discovery
Kim Ehrman describes four key elements of FlexPoint discovery sessions, semi-structured conversations where we know the topic of interest but we truly don’t know what we’ll find out along the way.
What I Learned from a Massive Hole in My House
Kim Ehrman shares details from a car running into her house and draws lessons learned for consultants and clients based on the experience.
Bridging from Digital Topics to People Implications
Kim Ehrman and Michael Daehne share questions to ask in connecting the dots between four key digital topics and their people implications. We can increase the effectiveness of technology efforts by designing them around their impact on people.
Reframing Key Business Concepts
Kim Ehrman and Michael Daehne share reframed -- and sometimes counterintuitive -- perspectives on critical business topics like integration, work-life balance, and career advancement.
Identifying and Sourcing Key Metrics to Drive Progress
Building on learnings from a recent Inflect podcast, Kim Ehrman shares how to define desired metrics vividly enough to collaborate with Analytics and IT teams to create or gain access to them.
Having a Spicy Kickoff is Better than Silence
A project kickoff meeting can be boring, or it can be helpful. Kim Ehrman shares why it’s good to embrace pointed feedback plus how the FlexPoint Consulting team creates the conditions for productive heat in project kickoff meetings.
Using Root Cause Analysis to Identify and Address Single Points of Failure
Kim Ehrman uses vacation coverage examples to illustrate how we can use the “five whys” approach to understand the root causes of a challenge and address them in a proactive manner.
Making Time for What’s Important
Many of us feel like we spend a lot of time talking about work but not actually making progress toward our goals. Kim Ehrman shares how to shake up your typical ways of working and set up an almost-no-meetings week, focused on making progress.
Helping Transform a Treasured Community Organization
The FlexPoint team was fortunate to work with the Girl Scouts of Central Texas leadership and board to craft a three-year strategic plan and roadmap. Paula Bookidis, CEO of GSCTX, shares a bit about her experience, and Kim Ehrman summarizes the effort.
Prioritization Shortcuts
When the choices ahead of you aren’t worthy of a business case or an Eisenhower Box (urgency compared with importance), Kim Ehrman shares three questions to ask as prioritization shortcuts.
In Praise of Workday Closeout Routines
Kim Ehrman shares the benefits of having a workday closeout routine, namely moving more peacefully into the rest of the day. Her routine includes reviewing completed items, setting goals for the next day, and noting three points of gratitude.
Change Leadership versus Change Management
Kim Ehrman digs in on two key elements from a recent podcast with Biron Pickens: change leadership is leadership, and change management frameworks are a starting point, not the final answer.
Generosity in Leadership
Kim Ehrman reflects on research and personal experience that commends the powerful combination of generosity and leadership, particularly important in addressing the challenges inherent in
business transformation.
Defining the Transformation
Strategy and visioning expert Kim Ehrman shares thoughts on defining a business transformation, including success criteria, risk management, and more. Key outputs of this stage are a future state vision and a transformation roadmap.
Applying the Hero’s Journey Restorying Intervention
Building on our podcast from last week, Kim Ehrman applies the hero's journey restorying intervention that Ben Rogers and fellow researchers to developed to find meaning in our work (and life!).
Best Startup for Business Consulting
We’re thrilled to be honored with the 2023 Best of America Small Business Award in the Best Startup track. Thanks to everyone who voted for us and cheered us on!
Five Small Investments to Make in 2024
Kim Ehrman shares five targeted investments for CIOs to include in the 2024 budget, focused on helping teams deliver better and setting IT up for long-term success. These include an IT Strategy Workshop, a Demand Management Optimization effort, and more.
How Teams Back Each Other Up Well
Kim Ehrman describes four practical steps for team members to cover each other well during time away from work. These include sharing transparent lists and resources, early practice and intentional overlap, as well as setting clear expectations and authority.
Ready for Your Next Inflection Point?
Kim Ehrman shares a series of audit questions and tips for success around preparing for the next big turning point in your business, including how your team works together, how you deliver as promised, using strategic stretch roles, and prioritizing finances.